About Us

Tambo is a Marketplace Services Platform that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current listings to drive performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally.

This is a great opportunity to work, in arguably the most exciting area of e-commerce, with world leading brands (e.g. GHD, Wella and Next to name a few) to help them grow sales both in the UK and internationally.

The Role

After an influx of new clients, we are looking for a Client Manager to lead on some of our key clients. You will be responsible for strategy development and management of the day-to-day operations for multiple high-profile clients on primarily the Amazon marketplace.

You will be an integral part of the team, bringing new ideas and expertise that helps build Tambo at a key stage in our development.

Skills & Experience required

We are looking for passionate and skilled candidates with 3+ years’ experience with Amazon Seller/ Vendor Central and Amazon Advertising (AMS). You should be data led and confident in translating data into clearly communicated insights and appropriate actions. Both agency or National Account management backgrounds will be considered. You should have proven success with developing and delivering strategic growth plans, possess excellent communication/ presentation skills and commercial acumen. People management experience would also be beneficial.

Essential

• 3 years Amazon Marketplace experience (Brand or Agency side)

• 3 years Amazon Advertising experience

• Strong client management skills

• Excellent written English and attention to detail

• Proficient in analytical tools (Excel, Google Analytics)

• Strong commercial acumen

• Ability to communicate effectively with internal and external stakeholders

• Demonstrated accountability for client/account targets

• Strategic thinking and decision-making abilities

• Effective planning, prioritisation, and time-management skills

• Experience with e-commerce content preparation

• Familiarity with Amazon analytics tools like Helium 10 and Keepa

Preferred

• People management skills

• Experience with other marketplaces such as ebay, Allegro, Walmart, TikTok

• Consultative selling / upsell / expansion of client scope

Responsibilities

As a member of the Tambo family, you will be part of our journey as an ambitious and rewarding scale up. Your skills, feedback, passion and drive will help clients and Tambo to grow.

Responsibilities will include:

• Owning client relationships, deliverables, and daily operations

• Responsibility of performance for advertising strategies, managing campaigns and building paid advertising strategies

• Analysing account performance , market behaviours on Amazon using proprietary and third-party tools and optimising accounts

• Developing and implementing workplans, action plans, and commercial reviews

• Monitoring account performance and providing operational support

Producing and presenting insight led reports and performance review documentation

• Leading, mentoring, and supporting team members / clients

• Collaborating internally to negotiate and plan project deliverables

• Serving as an industry expert for Amazon and marketplaces

• Supporting broader business initiatives

Remuneration

• Competitive salary – dependant on experience

Benefits

• Private health insurance including gym discount scheme (upon passing probation)

• Flexible working (once a week visit to the London office)

• Personal development budget & plan (£250/year)

• Free Amazon Prime

• Annual Company Trip

• Birthday day off

• Work from anywhere for up to 5 weeks a year

• 3pm Fridays

• Annual Charity Day

• 26 Days Hol + Bank Holidays

Working with us

We are committed to investing in and growing each member of the Tambo family. We want you to work where you are happiest; in an ambitious and supportive environment.

Everyone is encouraged and given the flexibility to pursue other interests.

Technology is at the core of our business, enabling our services, empowering our employees, and providing collaboration. A new way of working for people who want to work smarter.

Tambo employees are measured on their results and rewarded on performance. Every employee has clear objectives with defined rewards for achievement.

For more information about Tambo, please visit tambo.io